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A Culture of Small Thinkers

In early 2006, a quiet genius at UPS realized that the company could cut down on fuel consumption by developing routes for their trucks made up entirely of right turns. An 18-month test of the new routes in the Washington, DC area shaved off 464,000 miles of driving and saved the company 51,000 gallons of fuel...

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A Culture of Small Thinkers (pdf)
A Case Against Positioning (pdf)
AdAge: Ad Hoc Brilliance (pdf)
Renaissance Brands (pdf)
The Bias Against Biases (pdf)


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